Items where Subject is "Hospitality and tourism"

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Number of items at this level: 126.

A

Altinay, Levent, Paraskevas, Alexandros and Jang, SooCheong (Shawn) (2015) Planning research in hospitality and tourism. Routledge, London. ISBN 9781138852167

B

Berridge, Graham (2015) Event experiences: design, management and impact. Doctoral thesis, University of West London.

Bowen, Clare, Fidgeon, Paul and Page, Stephen John (2014) Maritime tourism and terrorism: customer perceptions of the potential terrorist threat to cruise shipping. Current Issues in Tourism, 17 (7). pp. 610-639. ISSN 1368-3500

Bowie, David, Paraskevas, Alexandros and Mariussen, Anastasia (2014) Technology-driven online marketing performance measurement: lessons from affiliate marketing. International Journal of Online Marketing, 4 (4). pp. 1-16. ISSN 2156-1753

Brookes, Maureen, Altinay, Levent, Wang, Xuan Lorna and Yeung, Ruth (2016) Opportunity identification and evaluation in franchisee business start-ups. Journal of Service Theory and Practice, 26 (6). pp. 889-910. ISSN 2055-6225

C

Chen, Annie, Peng, Norman and Hung, Kuang-Peng (2016) Examining guest chefs’ influences on luxury restaurants’ images. International of Hospitality Management, 53. pp. 129-132. ISSN 0278-4319

Cook, Beverley, Kani-Zabihi, Elahe and Hughes-Roberts, Thomas (2015) Usability study of an NFC-enabled static tourist map. In: ENTER 2015 Conference on Information and Communication Technologies in Tourism, 03-06 Feb 2015, Lugano, Switzerland.

Cooper, John, Giousmpasoglou, Charalampos and Marinakou, Evangelia (2017) Occupational identity and culture: the case of Michelin-starred chefs. International Journal of Contemporary Hospitality Management, 29 (5). pp. 1362-1379. ISSN 0959-6119

D

Davenport, L and Wang, Xuan Lorna (2013) The relevance of UK hospitality management degree programmes to the hotel industry. In: CHME Annual Research Conference, 16-17 May 2013, Edinburgh, UK.

Demeke, Wegene (2014) Small and Micro Business Enterprises (SMBEs) in Addis Ababa, Ethiopia: development and poverty reduction through Information and Communication Technologies (ICTs), with particular reference to the hotel industry and associated businesses. Doctoral thesis, University of West London.

E

Efthymiou, Marina (2016) Challenges in aviation governance: implementation of Single European Sky and EU Emissions Trading Scheme. Doctoral thesis, University of West London.

Efthymiou, Marina and Papatheodorou, Andreas (2015) Intermodal passenger transport and destination competitiveness in Greece. Anatolia: An International Journal of Tourism and Hospitality Research, 26 (3). pp. 459-471. ISSN 1303-2917

F

Fellowes, David (2011) [Compilation of menus, including chefs' notes]. Documentation. University of West London. (Unpublished)

Fidgeon, Paul (2016) The Holy Grail route: a study of mystic routes and activities to improve local tourism. In: Tourism and Pilgrimage. Sage Current Issues in Tourism . Sage, London, pp. 121-148. (In Press)

Fidgeon, Paul (2016) Problems and opportunities in developing tourism routes: the case of the Holy Grail Route. In: Cultural tourist routes in a creative and innovative society. ICCTOUR 2016 . ICCTOUR, Zaragosa, Spain, pp. 85-120. ISBN 382455684X (In Press)

Fidgeon, Paul (2011) Tourism education and curriculum design: a practitioner perspective. VISTAS: Education, Economy and Community, 1 (2). pp. 22-43. ISSN 2047-7449

Fidgeon, Paul, Buhalis, Dimitrios and Sanagustin-Fons, Victoria (2016) UNWTO global report on cultural routes and itineraries - best practice - Holy Grail Route: The European Cultural Itinerary where culture, tourism and tradition come together. Technical Report. UNWTO, London.

Fidgeon, Paul and Kim, Yong Wook (2014) Analyzing the leisure activities of the Baby Boomers and the Generation of Liberation: evidence from South Korea. Journal of Tourism and Cultural Change, 13 (2). pp. 132-148. ISSN 1476-6825

G

Gannon, Judie, Doherty, Liz and Roper, Angela (2012) The role of strategic groups in understanding strategic human resource management. Personnel Review, 41 (4). pp. 513-546. ISSN 0048-3486

Gannon, Judie, Roper, Angela and Liz, Doherty (2015) Strategic human resource management: insights from the international hotel industry. International Journal of Hospitality Management, 47. pp. 65-75. ISSN 0278-4319

Garlick, Ashley (2017) Symbols of strategy: understanding organizations through the meaning attached to strategic objects. In: UWL Doctoral Students' Conference, 24 May 2017, London, UK. (Unpublished)

Gatley, Andy (2015) Banglatown: curry capital of London and birthplace of 'Asian Cool'. Journal of Gastronomy and Tourism, 1 (1). pp. 67-68. ISSN 2169-298X

Gatley, Andy (2012) Transitions in culinary cultures? A comparative study of France and Britain. Doctoral thesis, City University, London.

Gatley, Andy (2014) The significance of culinary cultures to cooking practices, diet and health: a comparative analysis of France and Britain. In: 5th Asia-Euro Conference, 19-21 May 2014, Kuala Lumpur, Malaysia. (Unpublished)

Gatley, Andy, Caraher, Martin and Lang, Tim (2013) A qualitative, cross cultural examination of attitudes and behaviour in relation to cooking habits in France and Britain. Appetite, 75 (1). pp. 71-81. ISSN 0195-6663

Giousmpasoglou, Charalampos (2012) Global versus local HRM practices in the hospitality industry: the case of Greek luxury hotel managers. In: Current Issues in Hospitality and Tourism: Research and Innovations. CRC Press, London, UK, pp. 165-170. ISBN 9780415621335

Giousmpasoglou, Charalampos (2017) Hotel and restaurant management education. In: The SAGE Encyclopedia of Online Education. Sage, pp. 545-549. ISBN 9781483318356

Giousmpasoglou, Charalampos (2011) Managing the hotel managers: HRM practices in Greek luxury hotels. In: International Conference on Tourism (ICOT 2011): Tourism in an Era of Uncertainty, 27 Apr – 01 May 2011, Rhodes, Greece. (Unpublished)

Giousmpasoglou, Charalampos (2012) The context of managerial work in luxury hotels in Greece: a roles, competencies and culture approach. Lambert Academic Publishing, Saarbrücken, Germany. ISBN 9783659196324

Giousmpasoglou, Charalampos (2010) The global hotel manager: myth or reality? In: The 2nd International Conference on Tourism and Hospitality Management, T.R.I. - Tourism Research Institute (ΔΡ.Α.Τ.Τ.Ε.), 22-23 May 2010, Athens, Greece.

Giousmpasoglou, Charalampos (2014) The importance of context in managerial work: the case of senior hotel managers in Greece. Journal of Human Resources in Hospitality & Tourism, 13 (2). pp. 146-172. ISSN 1533-2845

Giousmpasoglou, Charalampos, Marinakou, Evangelia and Cooper, John (2016) Chefs' future competencies needs in the UK: the stakeholders' perspectives. In: EuroCHRIE 2016: What's Going Well In Hospitality, Tourism and Events?, 26-28 Oct 2016, Budapest, Hungary. (Unpublished)

Giousmpasoglou, Charalampos and Stavrakis, Dimitrios (2011) National culture and management: the Greek luxury hotel GMs' case. In: 2011 Athens Tourism Symposium: An International Scientific Congress on Current Trends in Tourism Management and Tourism Policy, 02-03 Feb 2011, Athens, Greece. (Unpublished)

Glover, Petra, O'Reilly, Angela, Bratton, Heather and Periskic, Angelina (2016) The status of women in the UK travel & tourism industry: an evaluation of the cruise and tour operator sectors. Project Report. Association of Women Travel Executives (AWTE), London, UK.

Glover, Petra and Prideaux, Bruce (2015) Swimming in the tropics - navigating the dangers of marine life. In: Advances in Hospitality and Leisure. Emerald Group Publishing Limited, pp. 41-65. ISBN 978-1-78560-271-9

H

Heo, Cindy, van der Rest, Jean-Pierre and Wang, Xuan Lorna (2013) A cross-cultural examination of the relationship between materialism and fairness perception of revenue management. In: The 11th Asia Pacific CHRIE Conference, 21-23 May 2013, University of Macau, Macau.

K

Kantareva, Mariya, Angelova, Anna, Iliev, Lazar and Efthymiou, Marina (2015) ICAO action plan on emissions reduction: Republic of Bulgaria. Technical Report. ICAO-Civil Aviation Administration Republic of Bulgaria.

Kanuga, Ingrid (2013) Getting the job guide. Ingrid Kanuga, Lulu, London, UK.

Kanuga, Ingrid (2011) Human Resource Management in the Hospitality, Events, Aviation and Tourism Industries. Kanuga, Ingrid, Pearsons, London.

Kanuga, Ingrid (2012) Improving results and student experience through the application of the BLPAS (Blended Learning Phased Assessment Strategy) framework to a cohort of 200 level 5 students. In: PebbleBash 2012, 20-21 June 2012, Shifnal, UK.

Kanuga, Ingrid and Morrison, Heather (2017) Emotional labour in front line hospitality. In: UWL Research Conference 2017, 30 June 2017, London, UK. (Unpublished)

Kanuga, Ingrid, Stevens, Sian, Pailan, Karleene, Castillo, Hemi and Rai, Nabeena (2017) Getting the job: a level 4 student poster on how to get a job in our industry. In: UWL Research Conference 2017, 30 June 2017, London, UK. (Unpublished)

Kanuga, Ingrid and Visram, Zabin (2017) Knowledge retention: a discussion on the link between assessment strategies, learning approaches and long term knowledge retention. In: UWL Teaching and Learning Conference 2017, 29 June 2017, London, UK. (Unpublished)

Kanuga, Ingrid and Visram, Zabin (2011) Preparing international students for assessments. In: The Third assessment in Higher Education conference, July 2011, Cumbria, Carlisle.

Kanuga, Ingrid and Visram, Zabin (2017) Shared leadership: what are your thoughts? In: UALL Work & Learning Network Annual Conference 2017, 23 June 2017, London, UK. (Unpublished)

Kanuga, Ingrid and Visram, Zabin (2011) Using a web-based platform to enhance employability skills of the global citizen student: introducing the Blended Learning Phased Assessment Employability Strategy (BLPASES) framework. In: Association for the Advancement of Computing in Education AACE Conference, June 2011, Lisbon, Portugal.

Kanuga, Ingrid and Visram, Zabin (2013) The international student perspective on different methods of feedback. In: UWL Teaching and Learning Conference 2013, 25 June 2013, London, UK. (Unpublished)

Kanuga, Ingrid, Visram, Zabin and Pendre, Rakesh (2014) An interactive staff development workshop on engaging international students with different methods of feedback. In: RAISE Reseraching, advancing and Inspiring Student Engagement, 11-12 Sep 2014, Manchester, UK. (Unpublished)

Koo, T., Halpern, N., Papatheodorou, Andreas, Graham, A. and Arvanitis, P. (2015) Air transport liberalisation and airport dependency: developing a composite index. Journal of Transport Geography, 50. pp. 83-93. ISSN 0966-6923

Koupriouchina, Larissa, van der Rest, Jean-Pierre and Wang, Xuan Lorna (2015) Revenue management education (RevME), 30 April-2 May 2015, University of Delaware, USA. Journal of Revenue & Pricing Management, 14 (5). pp. 384-388. ISSN 1476-6930

L

Legohérel, Patrick, Schwartz, Zvi, Heo, Cindy and Wang, Xuan Lorna (2015) Introduction to special issue: Revenue management for tourism and hospitality. Journal of Travel & Tourism Marketing, 32 (7). pp. 795-796. ISSN 1054-8408

Liu, Aili, Wang, Xuan Lorna, Liu, Fucheng and Deng, Zhiyong (2015) The sound of a destination: soundscape perception and its influence on tourist satisfaction. In: International Conference on Tourism, 24-27 June 2015, London, UK. (Unpublished)

Lorimer, Ray (2014) The attitudes and behaviour of hotel chefs and chef lecturers regarding the use of convenience ingredients. Masters thesis, University of West London.

M

Madanoglu, Melih, Altinay, Levent and Wang, Xuan Lorna (2016) Disentangling the effect of family involvement on innovativeness and risk taking: the role of decentralization. Journal of Business Research, 69 (5). pp. 1796-1800. ISSN 0148-2963

Marinakou, Evangelia and Giousmpasoglou, Charalampos (2017) Gendered leadership as a key to business success. In: Handbook of Research on Human Resources Strategies for the New Millennial Workforce. IGI Global, Hershey, USA, pp. 1806-1836. ISBN 9781522509486

Marinakou, Evangelia and Giousmpasoglou, Charalampos (2014) Higher education hospitality programmes in Bahrain: challenges and opportunities. In: 32nd EuroCHRIE Conference, 06-09 Oct 2014, Dubai, UAE. (Unpublished)

Marinakou, Evangelia and Giousmpasoglou, Charalampos (2015) Stakeholders' views on the development of a higher education hospitality program in Bahrain: challenges and opportunities. Journal of Hospitality and Tourism Education, 27 (2). pp. 85-92. ISSN 1096-3758

Marinakou, Evangelia and Giousmpasoglou, Charalampos (2016) Using Tripadvisor© for exploring cultural tourism development in Bahrain. In: International Conference on Tourism (ICOT 2016), 29 Jun - 02 Jul 2016, Naples, Italy. (Unpublished)

Marinakou, Evangelia and Giousmpasoglou, Charalampos (2013) An investigation of student satisfaction from hospitality internship programs in Greece. Journal of Tourism and Hospitality Management, 1 (3). pp. 103-112. ISSN 2328-2169

Marinakou, Evangelia, Giousmpasoglou, Charalampos and Paliktzoglou, Vasileios (2014) The impact of social media on cultural tourism. In: Implications of Social Media in Personal and Professional Settings. IGI Global, Hershey, USA, pp. 231-248. ISBN 9781466674011

Maxim, Cristina (2015) Drivers of success in implementing sustainable tourism policies in urban areas. Tourism Planning & Development, 12 (1). pp. 37-47. ISSN 2156-8316

Maxim, Cristina (2016) Sustainable tourism implementation in urban areas: a case study of London. Journal of Sustainable Tourism, 24 (7). pp. 971-989. ISSN 0966-9582

Maxim, Cristina (2013) Sustainable tourism planning by local authorities – an investigation of the London boroughs. Doctoral thesis, London Metropolitan University.

Maxim, Cristina and Chasovschi, Carmen (2017) The importance of cultural landscape for sustainable development of tourism in Bucovina. In: Critical Tourism Studies Conference VII, 25-29 Jun 2017, Palma de Mallorca, Spain. (Unpublished)

P

Papatheodorou, Andreas and Pappas, Nikolaos (2016) Economic recession, job vulnerability, and tourism decision making: a qualitative comparative analysis. Journal of Travel Research, 56 (5). pp. 663-667. ISSN 0047-2875

Pappas, Nikolaos (2014) Achieving competitiveness in Greek accommodation establishments during recession. International Journal of Tourism Research, 17 (4). pp. 375-387. ISSN 1099-2340

Pappas, Nikolaos (2011) City of Rhodes: residents' attitudes toward tourism impacts and development. Anatolia, 19 (1). pp. 51-70. ISSN 1303-2917

Pappas, Nikolaos (2014) Consumer preferences and key aspects of tourism and hospitality marketing on island destinations. In: Handbook of Research on Consumerism in Business and Marketing: Concepts and Practices. IGI Global, Hershey, USA, pp. 244-263. ISBN 9781466658806

Pappas, Nikolaos (2015) Focus on festivals: contemporary European case studies and perspectives. Annals of Tourism Research, 54. pp. 228-230. ISSN 0160-7383

Pappas, Nikolaos (2005) Highest tertiary tourism education in the island of Crete: curriculum reformation, perspectives and conflicts. Tourism Today, 5. pp. 56-67. ISSN 1450-0906

Pappas, Nikolaos (2014) Hosting mega events: Londoners' support of the 2012 Olympics. Journal of Hospitality & Tourism Management, 21. pp. 10-17. ISSN 1447-6770

Pappas, Nikolaos (2015) Internet use and destination preferences: evidence from Crete and Cyprus. In: Strategic Infrastructure Development for Economic Growth and Social Change. IGI Global, Hershey, USA, pp. 218-236. ISBN 9781466674707

Pappas, Nikolaos (2014) Marketing hospitality industry in an era of crisis. Tourism Planning and Development, 12 (3). pp. 333-349. ISSN 2156-8316

Pappas, Nikolaos (2015) Marketing strategies, perceived risks, and consumer trust in online buying behaviour. Journal of Retailing & Consumer Services, 29. pp. 92-103. ISSN 0969-6989

Pappas, Nikolaos (2016) Residents' support in major local events: Leeds Pride. Tourism Analysis, 21 (5). pp. 451-464. ISSN 1083-5423

Pappas, Nikolaos (2010) Terrorism and tourism: the way travelers select airlines and destinations. Journal of Air Transport Studies, 1 (2). pp. 76-96. ISSN 1791-6771

Pappas, Nikolaos (2007) Tourism. Institute of Contemporary Adult Education, Athens.

Pappas, Nikolaos (2012) The acceptance and extent of use of information technology from the Greek tourist offices. In: Global Perspectives on Technological Innovation. Contemporary Perspectives on Technological Innovation, Management and Policy, 1 . Information Age Publishing, pp. 101-119. ISBN 9781623960582

Pappas, Nikolaos (2013) The determination of behavioural patterns in tourism destinations through terrorism: lessons from Crete, Greece. In: State Crimes Against Democracy: Political Forensics in Public Affairs. Palgrave Macmillan, Basingstoke, UK, pp. 224-245. ISBN 9781349345397

Pappas, Nikolaos (2014) The effect of distance, expenditure and culture on the expression of social status through tourism. Tourism Planning & Development, 11 (4). pp. 387-404. ISSN 2156-8316

Pappas, Nikolaos (2015) The effect of marketing activities, benefits, risks, confusion due to over-choice, price, quality and consumer trust on online tourism purchasing. Journal of Marketing Communications, 23 (2). pp. 195-218. ISSN 1352-7266

Pappas, Nikolaos and Bregoli, Ilenia (2016) Global Dynamics in Travel, Tourism, and Hospitality. IGI Global, Hershey, USA. ISBN 9781522502012

Pappas, Nikolaos and Tsartas, Paris (2009) Tourism development and impacts: lessons from the Island of Rhodes, Greece. Acta Turistica, 21 (2). pp. 184-209. ISSN 0353-4316

Paraskevas, Alexandros (2013) Aligning strategy to threat: a baseline anti-terrorism strategy for hotels. International Journal of Contemporary Hospitality Management, 25 (1). pp. 140-162. ISSN 0959-6119

Paraskevas, Alexandros and Altinay, Levent (2013) Signal detection as the first line of defence in tourism crisis management. Tourism Management, 34. pp. 158-171. ISSN 0261-5177

Paraskevas, Alexandros, Altinay, Levent, McLean, Jacqueline and Cooper, Chris (2013) Crisis knowledge in tourism: types, flows and governance. Annals of Tourism Research, 41 (2). pp. 130-152. ISSN 0160-7383

Paraskevas, Alexandros and Chu, Yang (2014) Towards an anti-corruption compliance framework for international hotel groups. In: The Routledge Handbook of Hospitality Management. Routledge, Abingdon, UK, pp. 214-226. ISBN 9780415671774

Paraskevas, Alexandros and Guimaraes, Catia (2014) Building business resilience in hotel global operating systems. In: The Routledge Handbook of Hospitality Management. Routledge, Abingdon, UK, pp. 192-203. ISBN 9780415671774

Powell, Rachael, Scott, Neil, Manyande, Anne, Bruce, Julie, Voegele, Claus, Byrne-Davis, Lucie, Unsworth, Mary, Osmer, Christian and Johnston, Marie (2016) Psychological preparation and postoperative outcomes for adults undergoing surgery under general anaesthesia. Cochrane Database of Systematic Reviews, 5. CD008646. ISSN 1469-493X

Pérez Aranda, Javier, Anaya-Sanchez, Rafael and Ruizalba, Jose (2017) Predictors of review sites usage in hotels. Tourism & Management Studies, 13 (2). pp. 52-59. ISSN 2182-8466

R

Roper, Angela (2015) Vertical disintegration in the corporate hotel industry. Current Issues in Tourism, 20 (1). pp. 1-6. ISSN 1368-3500

Roper, Angela and Hodari, Demian (2015) Strategy tools: contextual factors impacting use and usefulness. Tourism Management, 51. pp. 1-12. ISSN 0261-5177

Ruizalba, Jose, Bermúdez-González, Guillermo, Rodríguez-Molina, Miguel Angel and Blanca, María J. (2014) Internal market orientation: an empirical research in hotel sector. International Journal of Hospitality Management, 38. pp. 11-19. ISSN 0278-4319

Ruizalba, Jose and Vallespín, María (2014) Empirical analysis of the constituent factors of internal marketing orientation at spanish hotels. Tourism & Management Studies, 10. pp. 151-157. ISSN 2182-8466

Ruizalba, Jose, Vallespín, María and González Porras, José Luis (2015) Analysis of corporate volunteering in internal market orientation and its effect on job satisfaction. Tourism & Management Studies, 11 (1). pp. 173-181. ISSN 2182-8466

S

Short, Frances (2002) Domestic cooking and cooking skills in late twentieth century England. Doctoral thesis, University of West London.

Stathopoulos, Costas E., Tsiami, Amalia A., Dobraszczyk, Bogdan J. and Schofield, David D. (2006) Effect of heat on rheology of gluten fractions from flours with different bread-making quality. Journal of Cereal Science, 43 (3). pp. 134-143. ISSN 0733-5210

Stathopoulos, Costas E., Tsiami, Amalia A., Schofield, David D. and Dobraszczyk, Bogdan J. (2009) Effect of addition of protein fractions extracted from flours of different baking quality on gluten rheology. Journal of Food and Nutrition Research, 48 (3). pp. 141-147. ISSN 1336-8672

Strong, Jeremy (2016) What's in a snack? New Vistas, 2 (1). pp. 26-27. ISSN 2056-9688

T

Tsartas, Paris, Papatheodorou, Andreas, Stavrinoudis, Theodoros and Pappas, Nikolaos (2011) Emerging dynamics in the travel agencies sector: evidence from Greece. Acta Turistica, 23 (1). pp. 49-71. ISSN 0353-4316

V

Visram, Zabin (2015) Evaluating the strengths and weaknesses of qualitative research methods. A study focusing on content analysis. Discussion Paper. Visram, Z. (Unpublished)

Visram, Zabin (2014) In the pursuit of "truth", objectivity is considered as fundamental. Project Report. UNSPECIFIED, University of Reading. (Unpublished)

Visram, Zabin (2014) Multicultural leadership: the challenges and tensions experienced. Discussion Paper. .. (Unpublished)

Visram, Zabin (2015) A workshop exploring how cultural norms and values impact the multicultural groupwork assessment process. In: UWL Teaching and Learning Conference 2015, 29 June 2015, London, UK. (Unpublished)

Visram, Zabin and Baker, Susanne (2011) Mentor Scheme. In: The Third assessment in Higher Education conference, July 2011, Cumbria, Carlisle.

Visram, Zabin and Kanuga, Ingrid (2014) How will tourism and hospitality education have to change in 5, 10 and 15 years' time for the global citizen student? In: 32nd EuroChrie Dubai 2014 Conference, 06-09 Oct 2014, Dubai.

Visram, Zabin and Kanuga, Ingrid (2017) An insight into the technologies used within the Hospitality and Tourism industries. In: UWL Research Conference 2017, 30 June 2017, London, UK. (Unpublished)

Visram, Zabin and Kanuga, Ingrid (2016) A workshop exploring how a 'capability set of competencies for being intercultural' can be infused within the teaching and deliver of the multicultural groupwork assessment process. In: UWL Teaching and Learning Conference 2016, 28 Jun 2016, London, UK. (Unpublished)

Visram, Zabin and Kanuga, Ingrid (2017) A workshop exploring how intercultural competences can be incorporated within the curriculum. In: UALL Work and Learning Network Annual Conference, 23 June 2017, London, UK. (Unpublished)

Visram, Zabin, Kanuga, Ingrid and Pendre, Rakesh (2014) Evaluating staff and student partnerships to provide opportunities for students to engage within the community and develop their confidence. In: RAISE Reseraching, Advancing and Inspiring Student Engagement, 11-12 Sep 2014, Manchester, UK. (Unpublished)

Vladimirova, Maria (2011) The brand image of Malta as a tourism destination: a case study in public relations and corporate communication practice. VISTAS: Education, Economy and Community, 1 (2). pp. 44-61. ISSN 2047-7449

van der Rest, Jean-Pierre and Roper, Angela (2013) A resource-advantage perspective on pricing: shifting the focus from ends to means-end in pricing research? Journal of Strategic Marketing, 21 (6). pp. 484-498. ISSN 0965-254X

van der Rest, Jean-Pierre, Wang, Xuan Lorna and Heo, Cindy (2014) Future of perceived price fairness research in hospitality. In: The Routledge Handbook of Hospitality Management. Routledge, London, UK, pp. 134-154. ISBN 9781138071469

van der Rest, Jean-Pierre, Wang, Xuan Lorna, Schwartz, Zvi, Jooste, M. and Koupriouchina, Larissa (2015) Book review - Hotel revenue management: from theory to practice. International Journal of Contemporary Hospitality Management.

W

Wang, Xuan Lorna (2014) Destination image and destination reputation management: the case of Beijing. In: International Conference on Tourism, 25-27 Jun 2014, Dalian, China. (Unpublished)

Wang, Xuan Lorna (2012) Relationship or revenue: potential management conflicts between customer relationship management and hotel revenue management. International Journal of Hospitality Management, 31 (3). pp. 864-874. ISSN 0278-4319

Wang, Xuan Lorna (2013) Revenue management and customer relationship management. In: Revenue Management for Hospitality and Tourism. Goodfellow Publishers Ltd, Oxford, UK, pp. 194-212. ISBN 9781908999504

Wang, Xuan Lorna (2013) Sell honestly, never sell your honesty: corporate reputation management and revenue management. In: 2nd World Research Summit for Tourism and Hospitality, 15-17 Dec 2013, Orlando, USA. (Unpublished)

Wang, Xuan Lorna (2011) Towards CRM and revenue management integration – a strategic framework. In: The 1st World Research Summit for Tourism & Hospitality, 10-13 Dec 2011, Hong Kong Polytechnic University, Hong Kong. (Unpublished)

Wang, Xuan Lorna (2012) The impact of revenue management on hotel key account relationship development. International Journal of Contemporary Hospitality Management, 24 (3). pp. 358-380. ISSN 0959-6119

Wang, Xuan Lorna and Altinay, Levent (2015) Improving elderly social well-being through hospitality: the interface between service, social interaction, satisfaction and quality of life. In: EuroCHRIE 2015 Conference, 15-17 Oct 2015, Manchester, UK. (Unpublished)

Wang, Xuan Lorna and Bowie, David (2009) Revenue management: the impact on business‐to‐business relationships. Journal of Services Marketing, 23 (1). pp. 31-41. ISSN 0887-6045

Wang, Xuan Lorna and Brennan, Ross (2014) A framework for key account management and revenue management integration. Industrial Marketing Management, 43 (7). pp. 1172-1181. ISSN 0019-8501

Wang, Xuan Lorna, Heo, Cindy, Schwartz, Zvi, Legohérel, Patrick and Specklin, Frédéric (2015) Revenue management: progress, challenges, and research prospects. Journal of Travel & Tourism Marketing, 32 (7). pp. 797-811. ISSN 1054-8408

Wang, Xuan Lorna and Kadi, Akhil (2012) Facing the challenges: revenue management in UK hotels in an uncertain time. In: 2nd Advances in Hospitality and Tourism Marketing and Management Conference, 31 May - 03 Jun 2012, Corfu, Greece. (Unpublished)

Wang, Xuan Lorna and Wang, Huayi (2008) Management system internal audit: characteristics analysis and application. China Metrology Publishing House, Beijing, China.

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