Wang, Xuan Lorna ORCID: https://orcid.org/0000-0003-4710-3579, Heo, Cindy, Schwartz, Zvi, Legohérel, Patrick and Specklin, Frédéric (2015) Revenue management: progress, challenges, and research prospects. Journal of Travel & Tourism Marketing, 32 (7). pp. 797-811. ISSN 1054-8408
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Abstract
This paper evaluates the main developments of revenue management (RM) over the past decade and discusses RM challenges and research prospects. It examines nine notable emerging themes: total hotel RM, big data analytics, distribution, rate integrity, RM and marketing strategies alignment, social media impacts on RM, RM system, applications of RM in non-traditional service sectors, and RM education and training. We argue that these developments have far-reaching implications for real-world RM practice and anticipate that the topic areas will continue to be popular for hospitality and tourism research in the foreseeable future.
Item Type: | Article |
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Identifier: | 10.1080/10548408.2015.1063798 |
Additional Information: | © 2015 Taylor & Francis. This is an Author's Accepted Manuscript of an article published in Journal of Travel & Tourism Marketing, Volume 32, Issue 7, available online at: https://doi.org/10.1080/10548408.2015.1063798. |
Keywords: | Total revenue management, big data analytics, distribution, revenue integrity, customer relationship management, social media, revenue management system, education and training |
Subjects: | Hospitality and tourism Business and finance |
Depositing User: | Lorna Wang |
Date Deposited: | 05 Jan 2016 09:28 |
Last Modified: | 06 Feb 2024 15:43 |
URI: | https://repository.uwl.ac.uk/id/eprint/1460 |
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