Paraskevas, Alexandros ORCID: (2022) Cyberattacks. In: Encyclopedia of Tourism Management and Marketing. Edward Elgar Publishing, Cheltenham, UK. ISBN 9781800377479 (In Press)

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A cyberattack is a technology-enabled attack that compromises the cybersecurity of a person or an organisation and targets their information assets. Such compromises are detrimental to customer trust and brand reputation and often have severe financial, legal, and regulatory implications. The operational recovery of a cybersecurity breach alone is estimated to cost more than US$500,000. From a legal and regulatory perspective there are no cost limits. Marriott International received in 2019 a fine of US$124 million from the UK Information Commissioner’s Office under the General Data Protection Regulation (GDPR), for one of the biggest data breaches in history where personal information of 500 million guests was exposed by a hack in the reservation database of its Starwood properties. This entry explains the most common types of cyberattacks in the travel and tourism sector: phishing, malware attack, POS attack, ransomware attack, botnet/DDoS attack, third-party service provider attack and Wi-Fi network attack.

Item Type: Book Section
Keywords: cyberattack, cybercrime, cyberespionage, cybersecurity, data breach
Subjects: Computing > Information security > Cyber security
Computing > Information security
Hospitality and tourism > Hospitality > Risk and reputation management
Hospitality and tourism
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Depositing User: Alexandros Paraskevas
Date Deposited: 07 Jun 2021 09:23
Last Modified: 28 Aug 2021 07:15

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