Achieving competitiveness in Greek accommodation establishments during recession

Pappas, Nikolaos (2014) Achieving competitiveness in Greek accommodation establishments during recession. International Journal of Tourism Research, 17 (4). pp. 375-387. ISSN 1099-2340

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The article examines the strategies which Greek hotels have implemented to strengthen their competitiveness during recession. The research is based on a nationwide e-mail survey to hospitality managers/owners. The results reveal that the most important perceived competitiveness factor is cost reduction and implementation of actions against crisis, followed by innovation, HRM, and marketing. The study also proposes actions that can improve the competitiveness of accommodation establishments. The article helps fill the gaps in our understanding of how hospitality firms tackle competition during crises, and suggests managerial policies that can help hospitality firms to strengthen their positioning and competitiveness during crises.

Item Type: Article
Identifier: 10.1002/jtr.1995
Additional Information: © 2014 John Wiley & Sons, Ltd. This is the accepted version of the following article: Pappas, N (2015), Achieving Competitiveness in Greek Accommodation Establishments during Recession. Int. J. Tourism Res., 17, 375–387, which has been published in final form at
Keywords: hospitality, economy, competitive advantage, crisis management, global financial crisis, Greece
Subjects: Hospitality and tourism
Depositing User: Nikolaos Pappas
Date Deposited: 19 Nov 2015 21:44
Last Modified: 06 Feb 2024 15:42


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