Learning From Incidents Questionnaire (LFIQ): the validation of an instrument designed to measure the quality of learning from incidents in organisations

Lists

Littlejohn, Allison, Margaryan, Anoush ORCID: https://orcid.org/0000-0002-1740-8104, Vojt, Gabriele and Lukic, Dane (2017) Learning From Incidents Questionnaire (LFIQ): the validation of an instrument designed to measure the quality of learning from incidents in organisations. Safety Science, 99. pp. 80-93. ISSN 0925-7535

Preview

PDF
LFIQ-Margaryan.pdf - Accepted Version
Available under License Creative Commons Attribution Non-commercial.
Download (793kB) | Preview

Official URL: https://doi.org/10.1016/j.ssci.2017.02.005

Abstract

Effective learning is essential for a safe workplace. Through learning from incidents (LFI), knowledge is applied and embedded within the work environment in ways that can prevent future incidents. In order to improve their LFI processes, such as incident reporting and analysis, or the dissemination of investigation outputs, organisations need an instrument that allows them to diagnose the quality and effectiveness of their LFI processes, making sure that LFI leads to positive safety outcomes. This paper outlines an instrument that measures the quality of LFI processes and practices: the Learning from Incident Questionnaire (LFIQ). The LFIQ identifies employees’ perceptions and experiences of LFI processes and practices. This paper describes the validation of the LFIQ instrument via a pilot study conducted at two energy companies involving 781 participants. Through factor analysis the instrument was shown to have sufficient validity to become a useful tool for industry; by gaining insight into employees’ perspectives on LFI, frontline managers and supervisors can have evidence on which to base improvements to the local work environment and prioritise areas for improvement.

Item Type:	Article
Identifier:	10.1016/j.ssci.2017.02.005
Subjects:	Business and finance > Business and management Business and finance > Business and management > Business operations Education
Related URLs:	http://researchonline.gcu.ac.uk/portal/e...
Depositing User:	Users 3908 not found.
Date Deposited:	11 Apr 2018 15:10
Last Modified:	04 Nov 2024 12:02
URI:	https://repository.uwl.ac.uk/id/eprint/4820