Effective communication between nurses and patients: an evolutionary concept analysis

Afriyie, Dorothy (2020) Effective communication between nurses and patients: an evolutionary concept analysis. British Journal of Community Nursing, 25 (9). pp. 438-445. ISSN 1462-4753

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Abstract

Communication can be considered as the basis of the nurse-patient relationship and is an essential element in building trust and comfort in nursing care. Effective communication is a fundamental but complex concept in nursing practice. This concept analysis aims to clarify effective communication and its impact on patient care using Rodgers’ (1989) evolutionary framework of concept analysis. Effective communication between nurses and patients is presented along with surrogate terms, attributes, antecedents, consequences, related concepts and a model case. Effective communication was identified to be a multifactorial concept and defines as a mutual agreement between nurses and patients. This influences the nursing process, clinical reasoning and decision-making. Consequently, promotes high-quality nursing care, positive patient outcome and patient’s and nurse’s satisfaction of care.

Item Type: Article
Additional Information: This document is the Accepted Manuscript version of a Published Work that appeared in final form in the British Journal of Community Nursing, copyright © MA Healthcare, after peer review and technical editing by the publisher. To access the final edited and published work see https://doi.org/10.12968/bjcn.2020.25.9.438.
Uncontrolled Keywords: Effective communication, Communication, Nurses, Patients, Concept Analysis, Nurse-patient relationship
Subjects: Medicine and health > Nursing > Nursing practice
Medicine and health
Depositing User: Jisc Router
Date Deposited: 30 Jul 2020 12:13
Last Modified: 28 Sep 2020 16:37
URI: http://repository.uwl.ac.uk/id/eprint/7218

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