Article

Chen, Annie, Peng, Norman and Hung, Kuang-Peng (2016) Examining guest chefs’ influences on luxury restaurants’ images. International Journal of Hospitality Management, 53. pp. 129-132. ISSN 0278-4319

Kwok, Shiling (2019) Can’t complain? Factors influencing dissatisfied customers’ non-complaining behaviour. New Vistas, 5 (2). pp. 4-7. ISSN 2056-9688

Paraskevas, Alexandros ORCID: https://orcid.org/0000-0003-1556-5293, Brookes, Maureen and Altinay, Levent (2019) Global refugee crisis and the service industries. The Service Industries Journal, 39 (9-10). pp. 663-667. ISSN 0264-2069

Peng, Norman, Chen, Annie and Hung, Kuang-Peng (2017) The effects of teppanyaki restaurant stimuli on diners' emotions and loyalty. International Journal of Hospitality Management, 60. pp. 1-12. ISSN 0278-4319

Book Section

Paraskevas, Alexandros ORCID: https://orcid.org/0000-0003-1556-5293 (2021) Conclusion: towards a research agenda for organizational learning in crisis management. In: Organizational learning in tourism and hospitality crisis management. De Gruyter Studies in Tourism, 8. De Gruyter, Berlin, Germany, pp. 235-239. ISBN 9783110679120

Conference or Workshop Item

Kanuga, Ingrid, Stevens, Sian, Pailan, Karleene, Castillo, Hemi and Rai, Nabeena (2017) Getting the job: a level 4 student poster on how to get a job in our industry. In: UWL Research Conference 2017, 30 June 2017, London, UK. (Unpublished)

Kanuga, Ingrid and Visram, Zabin (2017) Developing undergraduate work towards publication. In: UWL Research Conference 2017, 30 June 2017, London, UK. (Unpublished)

Thesis

Sattarzadeh, Neda ORCID: https://orcid.org/0000-0002-6551-5908 (2024) The Impact of Sensory Strategies on the Perception of Authenticity in Ethnic Restaurants A case study of Iranian restaurants in London, UK. Doctoral thesis, University of West London.