Supporting Ghanaian micro-entrepreneurships: the role of mobile technology

Nawar, Yehia Sabri (2018) Supporting Ghanaian micro-entrepreneurships: the role of mobile technology. Journal of Entrepreneurship in Emerging Economies, 11 (3). pp. 306-327. ISSN 2053-4604

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Abstract

Purpose – The purpose of this paper is to explore the role of mobile technology and related service platforms in supporting informal micro-entrepreneurships in rural Ghana. It aims to extend our knowledge through the development of a conceptual model. Design/methodology/approach – A qualitative research design used in-depth semi-structured interviews with five micro-entrepreneurship owners in the Kwahu South District in the Eastern region of Ghana. Identification of potential case firms was facilitated by a local official. Interview data were analysed thematically. Findings – Mobile technology engendered pride and emotional connectedness and, being easy to use, helped to increase business confidence. Adoption advantages included improved communications with customers and business partners, and effective stock control, providing competitive advantage. Further understanding of mobile technology’s role in improving business processes is needed. Research limitations/implications – This exploratory research is based on five microentrepreneurships in one Ghanaian rural area. Further research is needed using larger samples, additional locations and sectors and larger businesses, to identify other factors influencing mobile technology adoption and associated benefits and problems. Practical implications – Government policy supporting growth of informal microentrepreneurships using mobile phone technology could increase economic advantage. Microbusiness owners need education and training in understanding business processes. Telecommunications companies can highlight technological, business and socio-cultural benefits of mobile phone adoption in rural Ghana. Originality/value – The paper draws upon the experiences of a range of rural-based Ghanaian microentrepreneurships to propose a model setting out and linking the technical, business and socio-cultural benefits of mobile phone adoption in supporting business processes. Keywords Ghana, Competencies, Mobile phones, Informal micro-entrepreneurships, Internet-based entrepreneurship, Platform technology Paper type Research paper

Item Type: Article
Uncontrolled Keywords: Ghana, Competencies, Mobile phones, Informal micro-entrepreneurships, Internet-based entrepreneurship, Platform technology
Subjects: Business and finance > Business and management > Entrepreneurship
Business and finance > Small business > Micro businesses
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Depositing User: Yehia Nawar
Date Deposited: 12 Dec 2018 11:24
Last Modified: 16 Sep 2019 09:59
URI: http://repository.uwl.ac.uk/id/eprint/5677

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