Hurst, Keith, Kelley-Patterson, Deirdre ORCID: https://orcid.org/0000-0001-8706-8232 and Knapton, Andy (2017) Emergency department attendances and GP patient satisfaction. London Journal of Primary Care, 9 (5). pp. 69-72. ISSN 1757-1472

Kelley-Patterson, Deirdre ORCID: https://orcid.org/0000-0001-8706-8232, Knapton, Andy and Hurst, Keith (2017) Whole system quality: local benchmarking to improve workforce planning. London Journal of Primary Care, 9 (2). pp. 23-25. ISSN 1757-1472

Kelley-Patterson, Deirdre ORCID: https://orcid.org/0000-0001-8706-8232 and Hurst, Keith (2016) Developing a workload benchmarking tool for community (public health) nursing. In: International Health Workforce Collaborative, 24-28 Oct 2016, Washington DC, USA. (Unpublished)

Hurst, Keith and Kelley-Patterson, Deirdre ORCID: https://orcid.org/0000-0001-8706-8232 (2014) Health and social care workforce planning and development – an overview. International Journal of Health Care Quality Assurance, 27 (7). pp. 562-572. ISSN 0952-6862