Horrocks, Angela and Omar, Davina ORCID: https://orcid.org/0000-0001-9134-1166 (2009) Surveying students at Kingston University. In: Internet Librarian International, 15-16 Oct 2009, London, UK.
Horrocks, Angela and Omar, Davina ORCID: https://orcid.org/0000-0001-9134-1166 (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making Connections: The Power of People, Partnerships and Services, 14-15 Jul 2009, Hatfield, UK.