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Smith, Andy, Dunckley, Lynne, French, Tim, Minocha, Shailey and Chang, Yu (2004) A process model for developing usable cross-cultural websites. Interacting with Computers, 16 (1). pp. 63-91. ISSN 0953-5438
Smith, Andy, Chang, Yu and French, Tim (2004) Quantifying cultural characteristics of Chinese website users. Asia Pacific Journal of Life Sciences, 2 (2). pp. 161-172. ISSN 1541-8219