Eales-Reynolds, Lesley-Jane ORCID: https://orcid.org/0000-0002-9906-2484, Gillham, David, Grech, Carol, Clarke, Colin and Cornell, Jacqueline (2012) A study of the development of critical thinking skills using an innovative web 2.0 tool. Nurse Education Today, 32 (7). pp. 752-756. ISSN 0260-6917

Eales-Reynolds, Lesley-Jane ORCID: https://orcid.org/0000-0002-9906-2484 and Clarke, Colin (2012) Impact of a novel training experience on the development of a customer service culture in a large hospital trust. International Journal of Health Care Quality Assurance, 25 (6). pp. 483-497. ISSN 0952-6862