Augmenting usability: cultural elicitation in HCI

Camara, Souleymane, Oyugi, Cecilia, Abdelnour-Nocera, Jose ORCID: and Smith, Andy (2010) Augmenting usability: cultural elicitation in HCI. In: Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts. IFIP Advances in Information and Communication Technology, 316. Springer, Heidelberg, Germany, pp. 46-56. ISBN 9783642117619

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This paper offers context and culture elicitation in an inter-cultural and multi-disciplinary setting of ICT design. Localised usability evaluation (LUE) is augmented with a socio-technical evaluation tool (STEM) as a methodological approach to expose and address issues in a collaborative ICT design within the Village e-Science for Life (VeSeL) project in rural Kenya. The paper argues that designers need to locally identify context and culture in situ and further explicate their implications through the design process and at the global level. Stakeholders’ context, culture, decisions, agendas, expectations, disciplines and requirements need to be locally identified and globally evaluated to ensure a fit for purpose solution.

Item Type: Book Section
Identifier: 10.1007/978-3-642-11762-6_4
Additional Information: © Springer Verlag 2010. The final publication is available at Springer via
Keywords: Context and culture, usability evaluation, socio-technical evaluation, DUCE, STEM, face negotiation theory, inter-cultural, multidisciplines
Subjects: Computing
Depositing User: Vani Aul
Date Deposited: 21 Feb 2014 15:41
Last Modified: 28 Aug 2021 07:17


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