Extending technology acceptance model for proximity mobile payment via organisational semiotics

Pan, Yu-Chun ORCID: 0000-0002-8637-8930, Jacobs, Aimee, Tan, Chekfoung and Askool, Sanaa (2018) Extending technology acceptance model for proximity mobile payment via organisational semiotics. In: The 18th International Conference on Informatics and Semiotics in Organisations (ICISO), 16-18 July 2018, Reading, UK. (In Press)

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Abstract

The growth of mobile technologies and smartphones is reshaping the individual and organisational behaviour which affect the business environment. One of the key challenges of mobile payment is how to understand and manage user expectations and technology acceptance. Therefore, to better understand mobile payment use and acceptance, we need to analyse the factors and barriers that influence technology use. The investigation uses Technology Acceptance Model in conjunction with Organisational Semiotics, a socio-technical method of design, to overcome possible limitations ad-dressed in research. This approach offers methods that can help to develop a research model for mobile payment use focusing on technical and social aspects.

Item Type: Conference or Workshop Item (Paper)
ISSN: 1868-4238
ISBN: IFIP Advances in Information and Communication Technology
Subjects: Business and finance > Business and management > Business systems
Computing > Information management
Depositing User: Yu-Chun Pan
Date Deposited: 04 Apr 2018 18:11
Last Modified: 12 May 2018 12:42
URI: http://repository.uwl.ac.uk/id/eprint/4791

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