Khilji, Nasrullah and Roberts, Stephen (2012) Auditing the impact of knowledge management on human and technological resources in the UK local government planning process. VISTAS: Education, Economy and Community, 2 (1). pp. 72-90. ISSN 2047-7449

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Abstract

An exploratory study of five UK local planning authorities (Central Bedfordshire Council, Bedford Borough Council, Milton Keynes Council, Luton Borough Council and Northampton Borough Council) is providing the basis for a review of the scope for developing knowledge management in this organizational sector. There has been substantial investment in the ICTs at this level of government and there is now evidence that collateral changes in the organizational and social environment are taking place in the agencies themselves and within the wider public which will enhance the capability of the planning system. These collateral changes can help to add value to the infrastructural investment. Such changes and reforms can help make the planning process efficient, effective and sustainable. An understanding of these processes is the key to developing a sustainable planning system which is not only technically efficient but better able to be effective through improved communication processes and knowledge management.

Initial field studies have inspired the development of a number of models which will then be further tested. A selection of the model structures are introduced in this paper in the content of a number of key research objectives.

Item Type:	Article
Additional Information:	© 2012 University of West London. All rights reserved.
Keywords:	planning authorities in the UK, knowledge management, sustainable planning, socio-technical systems
Subjects:	Computing
Depositing User:	Vani Aul
Date Deposited:	17 Dec 2013 14:48
Last Modified:	04 Nov 2024 12:22
URI:	https://repository.uwl.ac.uk/id/eprint/476

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