Evaluation of community perspectives on national health insurance policy to health service delivery in Ghana

Aboagye, Da Costa, South, Jane and Khan, Hafiz T.A. ORCID: https://orcid.org/0000-0002-1817-3730 (2021) Evaluation of community perspectives on national health insurance policy to health service delivery in Ghana. Illness, Crisis & Loss, 29 (1). pp. 3-18. ISSN 1054-1373

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The paper aims to examine National Health Insurance Scheme (NHIS) policy from the perspective of local communities. Qualitative data from nine key informant interviews and seventy-two community respondents in nine focus group discussions (FGD) were conducted. The FGDs took place in seven different communities in seven regions of Ghana. The data were analysed using thematic network approach. The findings noted a disconnection between NHIS policy and community life. More so, the findings showed an explicit link between equity and access with its impacts on health outcomes. The qualitative results indicated lack of voice and understanding as features limiting people from accessing the NHIS facilities. Understanding of equity as a key theme revealed: first, lack of stakeholder engagement and consultation or participation in the NHIS decision making process. Second it was established that while the policy indicated a will to include all the core poor for an equitable NHIS, there is lack of willingness to implement this aim fully. Finally, despite being a pro- poor intervention by name, practical management of the NHIS is transmitted down vertical silos from the national level, with the lack of joined-up government at the centre undermining local partnerships. Thus, not only are national expectations being dashed locally, local expectations are dashed nationally. The paper proposes that community viewpoints should be given higher priority given that NHIS has since its inception been associated with medical treatments and biomedical paradigm. Promoting community participation, understanding and voices should be recognised to shape the future NHIS policy and practice.

Item Type: Article
Identifier: 10.1177/1054137318756270
Additional Information: © 2018 The Authors. Reprinted by permission of SAGE Publications.
Keywords: community, health insurance, health service delivery
Subjects: Medicine and health > Health promotion and public health
Medicine and health > Health promotion and public health > Healthcare education
Related URLs:
Depositing User: Hafiz T.A. Khan
Date Deposited: 10 Jan 2018 14:12
Last Modified: 06 Feb 2024 15:55
URI: https://repository.uwl.ac.uk/id/eprint/4270


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