Papavasileiou, Emmanouil, Paraskevas, Alexandros ORCID: https://orcid.org/0000-0003-1556-5293 and Edmunds, James (2025) eGates in airports: A systematic literature review and future research directions. Journal of the Air Transport Research Society.

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Abstract

This paper offers the first systematic literature review of eGates in airports. It does so in the context of air
transport research’s need to engage with wider debates concerning the design, implementation and use of digital
work at airports. Moreover, it demonstrates the key contextual, methodological and thematic trends and provides
future research directions. It is based on a thorough search of publications in earlier literature reviews, the
Scopus database, and Google Scholar, using the PRISMA 2020 guidelines. The search revealed 258 records, with
40 publications meeting the inclusion criteria. The identified literature spans across two decades 2004-2025 and
represents a multi-cultural stream of research. It includes multi-disciplinary contributions from three actors: the
machine, passengers and human operators (guards). Bringing together insights from these different actors helps
connect different views and fosters understanding across disciplines. Future research should strive to implement
mixed method research designs, adopt extended technology acceptance conceptualisations and acknowledge the
importance of the human factor in eGates design, implementation, operation and development.

Item Type:	Article
Identifier:	10.1016/j.jatrs.2025.100076
Keywords:	eGates ; Airports ; Passengers ; Digitalisation ; Automated border control
Date Deposited:	01 Apr 2026
URI:	https://repository.uwl.ac.uk/id/eprint/14817
Sustainable Development Goals:	Goal 9: Industry, Innovation, and Infrastructure

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