Kani-Zabihi, Elahe and Coles-Kemp, Lizzie (2012) Service users' requirements for tools to support effective on-line privacy and consent practices. In: Information Security Technology for Applications. Lecture Notes in Computer Science, 7127. Springer, Heidelberg, Germany, pp. 121-135. ISBN 9783642279362

Full text not available from this repository.

Abstract

The work presented in this paper explores how privacy dialogues within an on-line service might be constructed by conducting field experiments those identify privacy practices used when engaging with on-line services and elicit service user requirements for privacy dialogues. The findings are considered against the established design principles for general CRM dialogue design such as: frequency, initiation, signalling, service provider disclosure and richness as well as privacy specific design principles including: transparency, service user disclosure and the agreement of privacy norms and rules.

Item Type:	Book Section
Identifier:	10.1007/978-3-642-27937-9_9
Keywords:	Service User, Service Provider, Privacy, Privacy Policy, User agreements, Consent, Privacy and Consent Technology
Subjects:	Social sciences > Communication and culture Computing
Depositing User:	Elahe Kani-Zabihi
Date Deposited:	04 Dec 2015 18:16
Last Modified:	28 Aug 2021 07:18
URI:	https://repository.uwl.ac.uk/id/eprint/1411

Actions (login required)

View Item