Maxim, Cristina ORCID: https://orcid.org/0000-0003-2343-3100, Pavlova, Gergina and Jayanti, Jayanti (2024) Sustainable Behaviour Changes Among Employees: A Guide for Tourism, Hospitality and Events Industries. Manual. University of West London.

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Abstract

Fostering sustainable practices within the workplace is a growing priority for businesses in the tourism, hospitality, and events industries, as emphasised by organisations such as UKHospitality. Employees in these sectors play a crucial role in shaping customer perceptions and experiences. By adopting eco-conscious behaviours, they can significantly enhance a company’s reputation and contribute to a lasting competitive advantage.

This guide is designed to empower businesses in the tourism, hospitality, and events industries to nurture a culture of sustainability among their employees. It provides actionable ideas and strategies derived from focus groups* with industry managers, employees, and future workforce entrants, as well as a review of relevant literature.

Developed as part of a Knowledge Exchange initiative led by academics from the University of West London, this guide addresses the unique needs and challenges faced by businesses in the tourism, hospitality, and events sectors. It aims to equip these businesses with strategies to inspire positive change and drive sustainable practices within their organisations.

Item Type:	Report (Manual)
Subjects:	Hospitality and tourism > Hospitality > Event management Hospitality and tourism
Depositing User:	Cristina Maxim
Date Deposited:	19 Sep 2024 07:25
Last Modified:	19 Sep 2024 08:00
URI:	https://repository.uwl.ac.uk/id/eprint/12509

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