Exploring sociotechnical gaps in an intercultural, multidisciplinary design project

Abdelnour-Nocera, Jose and Camara, Souleymane (2010) Exploring sociotechnical gaps in an intercultural, multidisciplinary design project. In: Proceedings of the Seventh International Conference on Cultural Attitudes towards Technology and Communication. CATAC, pp. 104-108.

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Abstract

This paper highlights the need for the creation of artefacts that make visible the gap between social requirements and the technical affordances of technology. Augmenting the visibility of this gap can lead to a better integration of the process and product of interaction design in intercultural and multidisciplinary projects. Sociotechnical matrices are presented as artefacts that can help to explore this gap. This is illustrated with a case study of the design of interactive systems for farmers in rural Kenya. We discuss experiences in the use of these matrices and new challenges that have emerged in using them.

Item Type: Book Section
Subjects: Computing
Depositing User: Vani Aul
Date Deposited: 21 Feb 2014 12:27
Last Modified: 19 Jul 2017 14:45
URI: http://repository.uwl.ac.uk/id/eprint/690

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