Recording knowledge-related activities in practice: methodological bases and a method of knowledge auditing

Roberts, Stephen (2008) Recording knowledge-related activities in practice: methodological bases and a method of knowledge auditing. Aslib Proceedings, 60 (6). pp. 583-599. ISSN 0001-253X

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Abstract

Purpose ‐ The paper seeks to offer a generalized methodology for knowledge auditing. The context of information and knowledge perspectives is established and knowledge auditing is located in an evolving context of information research and practice. Design/methodology/approach ‐ A 15-element inventory is developed which takes its design from business strategy and process and links it to the generalized cycle of information and communication activity. Findings ‐ The elements are systematically reviewed in terms of a general aspect, a typical interpretation and a threshold to indicate the type of practical application and data representation associated with each element. Practical implications ‐ The model is widely adaptable to different settings as a tool for business enterprises, organizations in different sectors and for use in communities of practice and learning/knowledge settings. Originality/value ‐ This is an area of application where a more standard framework approach to information and knowledge auditing would be beneficial. The structure provides a working basis for further development.

Item Type: Article
Uncontrolled Keywords: Communication technologies; Customer satisfaction; Document delivery; Information audit; Information organizations; Knowledge management
Subjects: Computing
Depositing User: Vani Aul
Date Deposited: 17 Dec 2013 14:57
Last Modified: 27 Jul 2017 14:22
URI: http://repository.uwl.ac.uk/id/eprint/483

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