Maltesers mean answers: a sweeter service for students based on user feedback

Horrocks, Angela and Omar, Davina (2009) Maltesers mean answers: a sweeter service for students based on user feedback. In: Umbrella 2009: Making Connections: The Power of People, Partnerships and Services, 14-15 Jul 2009, Hatfield, UK.

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Item Type: Conference or Workshop Item (Lecture)
Subjects: Library and information sciences
Depositing User: Davina Omar
Date Deposited: 16 Jan 2017 16:11
Last Modified: 17 Jan 2017 09:18
URI: http://repository.uwl.ac.uk/id/eprint/3033

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