What library and information sciences can learn from improvement science?: emerging paradigms, future directions and practitioners' empowerment

Adil, Syed-Adnan (2016) What library and information sciences can learn from improvement science?: emerging paradigms, future directions and practitioners' empowerment. In: International Conference on Information Management and Libraries (ICIML 2015), 10-13 Nov 2015, Lahore, Pakistan.

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Abstract

Modern-day organisations are operating in such complex environment, where disruptive innovations, emerging technologies, increasing interdisciplinary research, and new management approaches are constantly changing the ways in which we think, operate, deliver objectives, and demonstrate value and impact. In recent decades, quality improvement paradigms such as; total quality management, lean thinking and six sigma have influenced the strategy-making, operational delivery and performance measurement. Organisations from industrial, services and voluntary sectors have equally benefited from various quality improvement approaches, techniques and tools. Libraries; being responsive, institutionally-aligned, and open-to-change service units, can’t ignore such well-tested and effective paradigms. This concept paper aims to highlight that, so far, how much LIS literature has already discussed these quality improvement tools. On the basis of robust and broad-based literature review, this research study would highlight that to what extent peer-reviewed theory and knowledge-base of LIS literature has embraced quality-management approaches. Improvement Science is an emerging discipline and area of study, which draws its roots into adaptive system thinking, intelligent operational planning and robust measurement of impact and performance in complex scenarios. Traditionally, quality improvement focus has been the functional, separating the policy and research from day-to-day cyclic activities. Improvement science encompasses both factors: macro-level system thinking and attention to local context in a scientific way. In the wake of shrinking budgets, increasing service expectation, and need to demonstrate fuller customer awareness; theory and practice of improvement science can provide needed-insights to library and information practitioners, operating in different contexts.

Item Type: Conference or Workshop Item (Paper)
Page Range: p. 604
Subjects: Library and information sciences
Depositing User: Adnan Adil
Date Deposited: 14 Jun 2016 15:34
Last Modified: 20 Jun 2017 08:39
URI: http://repository.uwl.ac.uk/id/eprint/2580

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