User perceptions of online public library catalogues

Kani-Zabihi, Elahe, Ghinea, Gheorghita and Chen, Sherry Y. (2008) User perceptions of online public library catalogues. International Journal of Information Management, 28 (6). pp. 492-502. ISSN 0268-4012

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Abstract

Online Public Library Catalogues (OPACs) are widely used electronic library catalogues giving a wealth of remote access to library information resources. Users should be involved early in the OPAC development cycle process in order to ensure a usable and functional interface, as the integration of user-defined requirements of OPACs, along with the other human–computer interaction considerations, offer a better understanding of user perceptions and expectations in respect of OPACs, ultimately resulting in truly user-centred OPACs. Accordingly, the purpose of this study was to establish user suggestions for a typical OPAC application's functionality and features. To this end, an experiment was undertaken to find out the type of interaction features that users prefer to have in an OPAC. The study revealed that regardless of users’ Information Technology (IT) backgrounds, their functionality expectations of OPACs are the same as users are expecting OPACs to facilitate easier ways to achieve their tasks. However, based on users’ previous experiences with OPACs, their requirements with respect to specific features may change.

Item Type: Article
Additional Information: © 2008 Elsevier. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/
Uncontrolled Keywords: OPAC; Electronic library catalogue; User study; User interfaces; User-centred design; Participatory design; Digital libraries
Subjects: Computing
Library and information sciences
Depositing User: Elahe Kani-Zabihi
Date Deposited: 04 Dec 2015 18:31
Last Modified: 15 Jun 2017 09:49
URI: http://repository.uwl.ac.uk/id/eprint/1415

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