Evaluation of multi-sensory feedback on the usability of a virtual assembly environment

Zhang, Ying ORCID: https://orcid.org/0000-0002-6669-1671, Travis, Adrian R L and Collings, Neil (2007) Evaluation of multi-sensory feedback on the usability of a virtual assembly environment. Journal of Multimedia, 2 (1). pp. 38-47. ISSN 1796-2048

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Virtual assembly environment (VAE) technology has the great potential for benefiting the manufacturing applications in industry. Usability is an important aspect of the VAE. This paper presents the usability evaluation of a developed multi-sensory VAE. The evaluation is conducted by using its three attributes: (a) efficiency of use; (b) user satisfaction; and (c) reliability. These are addressed by using task completion times (TCTs), questionnaires, and human performance error rates (HPERs), respectively. A peg-in-a-hole and a Sener electronic box assembly task have been used to perform the experiments, using sixteen participants. The outcomes showed that the introduction of 3D auditory and/or visual feedback could improve the usability. They also indicated that the integrated feedback (visual plus auditory) offered better usability than either feedback used in isolation. Most participants preferred the integrated feedback to either feedback (visual or auditory) or no feedback. The participants’ comments demonstrated that nonrealistic or inappropriate feedback had negative effects on the usability, and easily made them feel frustrated. The possible reasons behind the outcomes are also analysed.

Item Type: Article
Identifier: 10.4304/jmm.2.1.38-47
Keywords: Usability, Virtual Environment, Assembly Simulation, Multi-Sensory Feedback, Task Performance
Subjects: Computing > Innovation and user experience > Computing interaction design
Computing > Innovation and user experience > Usability
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Depositing User: Ying Zhang
Date Deposited: 16 Jul 2019 10:49
Last Modified: 06 Feb 2024 16:00
URI: https://repository.uwl.ac.uk/id/eprint/6251

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