Innovative communication, effective coordination and knowledge management in UK local authority planning departments

Khilji, Nasrullah (2015) Innovative communication, effective coordination and knowledge management in UK local authority planning departments. Doctoral thesis, University of West London.

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This thesis sets out to examine the scope for integrated knowledge based planning systems. Five planning departments in the South East Midlands of the UK have been investigated through environmental appraisal, conceptual modelling and empirical evidence gathering. The results of analyses suggest a number of configurations, which could provide reformation instruments in the context of technological innovation, social coordination and knowledge management for sustainable development.
This research study provided the insights and learning into how to successfully develop and implement an integrated knowledge based planning system. The primary aspiration of this research was to develop a robust pragmatic framework to support an efficient and effective delivery of the planning system in the UK local government towards sustainable development. A mixed research methodology was employed for the research fieldwork. Firstly, an extensive review of literature took place to summarise and synthesise the arguments of the key research propositions contributing to the development of an integrated knowledge based planning system. Secondly, exploratory fieldwork took place as an appropriate methodology in this study, applying the semi-structured interview and questionnaire techniques to gather data from senior level planning officials who were directly involved in the planning system transformation.
This study was initiated by examining the previous planning environment in the UK local government and its transformation from its conventional state to a contemporary emergent state. The fieldwork was carried out to identify the key supportive and preventive knowledge factors for both explicit and tacit knowledge domains. As a result, the nature of successful technology based initiatives was determined and solutions to the possible emerging challenges were appraised.

Item Type: Thesis (Doctoral)
Keywords: Knowledge Management; Innovation; Sustainable Development; ICTS; Socio-Technical System; Planning System; Local Authorities; E-government
Subjects: Computing > Innovation and user experience
Computing > Knowledge management
Depositing User: Marzena Dybkowska
Date Deposited: 09 Nov 2016 10:28
Last Modified: 28 Aug 2021 07:22


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