Gonzo, Faithfull ORCID: https://orcid.org/0000-0001-5514-1351 and Petrides, Peter (2026) Enhancing diversity and inclusion in tourism and events: strategies for Industry and Higher Education. In: Inclusion and Diversity in Business and Tourism Education. IGI Global scientific publishing, pp. 235-266.

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Abstract

Diversity is essential in the tourism and events industry, encompassing cultural, ethnic, gender, and ability-based differences. As global tourism expands, inclusivity becomes increasingly important. However, challenges such as underrepresentation, inequality, and accessibility barriers persist. Effective diversity management requires inclusive marketing, universal design, and diverse leadership. The future of the tourism and events industry depends on proactive measures, including cultural sensitivity training and policies supporting marginalised communities. Therefore, Higher Education plays a crucial role in preparing professionals to address these challenges. By embedding diversity into the curriculum, using inclusive teaching strategies, and fostering industry collaborations, educators can equip students with the skills to promote inclusivity. This chapter examines the importance of diversity in tourism and events, the barriers to achieving it, and strategies for both industry and education to adopt a more equitable and sustainable future.

Item Type:	Book Chapter or Section
Identifier:	10.4018/979-8-3373-2762-4.ch008
Subjects:	Equality, Diversity and Inclusion Equality, Diversity and Inclusion Hospitality and tourism
Date Deposited:	11 Nov 2026
Dates:	Date Publication status 26 June 2026 Accepted October 2026 Published Online
School, department or research centre:	London Geller College of Hospitality and Tourism
URI:	https://repository.uwl.ac.uk/id/eprint/15735
Sustainable Development Goals:	Goal 5: Gender Equality

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