Extending low cost remote evaluation with synchronous communication

Dunckley, Lynne, Rapanotti, Lucia and Hall, Jon G. (2002) Extending low cost remote evaluation with synchronous communication. In: People and Computers XVI - Memorable Yet Invisible: Proceedings of HCI 2002. Springer, pp. 105-120. ISBN 9781852336592

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Abstract

Write-along Low Cost Remote (LCR) evaluation is a highly efficient method for remotely evaluating usability problems with prototype interfaces. A previous study noted that this efficiency comes at the cost of a loss of the conversational nature of the evaluation. In this paper, we assess this loss through a comparison with an extended LCR, which uses real-time conferencing tools to introduce synchronous communication. An experimental investigation was carried out on an interactive prototype interface with known usability problems. In this way the effectiveness of the new method using real-time conferencing tools could be assessed and recommendations for best practice set out.

Item Type: Book Section
Uncontrolled Keywords: remote usability evaluation, real-time conferencing tools, real world context
Subjects: Computing
Depositing User: Rod Pow
Date Deposited: 16 Apr 2012 14:58
Last Modified: 23 Feb 2017 15:01
URI: http://repository.uwl.ac.uk/id/eprint/320

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