Seeing ’the obvious’ as subject and object of cross-cultural HCI design

Abdelnour-Nocera, Jose, Winschiers-Theophilus, Heike, Clemmensen, Torkil and Sturm, Christian (2013) Seeing ’the obvious’ as subject and object of cross-cultural HCI design. In: 14th IFIP TC 13 International Conference, 02-06 September 2013, Cape Town, South Africa.

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Abstract

The aim of this panel is to encourage debate on the idea that the real
challenge for cross-cultural design in HCI is part of a science aimed at making
the ‘obvious’ visible. This idea will be presented to the audience from four different
perspectives. The different groups involved in the design endeavor operate
through their own common sense realms, which tend not to be shared across
their boundaries. In cross-cultural design settings, key requirements for the
things we design and key assumptions about how we design them tend to be
hidden in realities for which we have limited access. This is not only a problem
of physical access but also of symbolic access to local and professional cultures.
By looking at their language, we can see how other stakeholder groups view
their world. What we cannot see easily is their ‘point of view’, i.e. the frames
full of values, tacit knowledge and expectations that shape language and action.
The panelists will talk about the boundaries of concepts and tools in HCI and
Cultural Theory used in cross-cultural design and their effectiveness in unpacking
‘the obvious’, i.e. enabling access to the different ‘points of view’ in the design
process. It is envisaged that the outcome of the panel session will be an increased
awareness of the panelists’ proposals to address the problems faced in
cross-cultural design. After more than a decade of research into culture and HCI
we hope the discussion generated in the panel will reflect a high level of nuance
and maturity with clear take-away for researchers and designers.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: cross-cultural design, HCI, interaction design, cultural theories
Subjects: Computer science, knowledge and information systems
Depositing User: Marzena Dybkowska
Date Deposited: 22 Oct 2015 13:28
Last Modified: 09 Aug 2016 15:19
URI: http://repository.uwl.ac.uk/id/eprint/1287

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